I know, I know, pages were ignoring all this in their droves. And getting confused by it too - for instance, many page owners thought they couldn't name winners at all, and were refusing to answer "Who won?" questions, when the rule was actually that the contact to tell them they had won was to be done away from Facebook, and there was nothing to stop them naming the winners once they had been properly contacted.
So Facebook says it has made it easier to administer a competition on Facebook. The announcement is here https://www.facebook.com/facebookforbusiness/news/page-promotions-terms
While use of apps is still allowed, now a page can run a competition by
- getting you to Like a page
- getting you to comment on a page
- getting you to Like a post
- getting you to comment on a post
- getting you to message them
- collecting votes by using the Like button
One rather worrying feature of the complete new page guidelines https://www.facebook.com/page_guidelines.php is that they have removed the part that says pages must contact winners directly so it is now fine for them to just post the winner's name on their timeline and hope that they will claim.
The new guidelines will certainly make things easier for small business pages, many of whom were uncomfortable with the idea of using an app, even a free one, to collect entries. But it's also something of a "Cheat's Charter" - it's going to be an awful lot easier for people with multiple accounts to win, especially when it comes to the dreaded voting competitions.
The part that worries me most is the fact that winners don't have to be contacted directly. Even before the new rules, far too many pages were announcing winners on their timelines. That meant in order to know you had won, you had to be watching EVERY post on EVERY page you follow - and many compers follow over 1,000 pages. Or you had to be lucky and have a friend who happened to see the post, and would tag you to let you know. Or you had to belong to one of the groups that have sprung up to check for winners and see your name posted there, or be tagged by a friend. Now that is going to happen in even more competitions, and I'm sure many compers will miss out on prizes because of it.
Naming winners on the timeline and expecting them to claim has one very sinister effect - it attracts cheats who quickly set up a fake account in the name of the winner, claim the prize and then vanish, leaving the real winner, who comes along later, bemused and distressed when they are told the prize has already been claimed. There seems to be no mechanism in place to prevent this unpleasant practice.
The idea of these new rules is to simplify things for page owners, and that have done, but they must still be a work in progress. How, for instance, is a page owner going to spread the word about their competition if sharing is still not allowed? One suggestion is that people will see it in their friends' tickers - maybe so, but if you have a lot of friends your ticker moves so fast that following it is impracticable, especially if any of them are Farmville fans! Maybe this is a revenue raising move by Facebook - pages will be urged to pay to have promoted posts that will show in people's timelines. Whatever the motive, it seems odd to me that a network that is based on the concept of sharing is refusing to allow it as a means of promotion. Anyone can share a cute cat photo or a saucy joke, yet we can't share the competition being run by a housebound mum who is creating hand made jewellery to make ends meet!
What do you think? Are you going to make any changes to the way you comp? Are you going to monitor every page to see if your name turns up? Are you going to complain to pages that still ask you to share? Or are you just going to wait and see what happens? My feeling is that these changes have been hastily put together and may well change again before long. So I'm joining team "Wait and See"
